About

Are you someone who quickly understands technical concepts and turns them into practical solutions? Do you enjoy figuring out how things work and helping others do the same? We are a small distributor of HVACR and electrical products across Australia and New Zealand, seeking a technical support professional to join our tight-knit team. You will help strengthen our product knowledge, support customers and staff, and ensure smooth handling of technical issues and new product lines. Responsibilities: • Build and maintain a technical knowledge base • Support internal and external stakeholders with technical inquiries • Track and resolve technical issues • Coordinate with suppliers and customers to troubleshoot problems • Manage new product lines and support onboarding • Assist with product testing and evaluation Requirements: • Available 9AM - 5PM Monday to Friday NZT • Reliable Internet / Power / Windows PC with Second Monitor • Technical or similar, training • Fluent in English • Excellent communication skills If this sounds like you – apply today!