About

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave 12 weeks paid parental leave, regardless of gender Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build About the role As the Senior Investigator – Covert Operations, you will work within our Loss Prevention team to take the lead or delegate on a variety of differing types of investigations as well as provide recommendations on appropriate management controls. You will work with a variety of stakeholders at varying levels of the business across the end-to-end investigation process. You will investigate and remedy all actual and potential areas of loss and breaches of policy and procedures. What's involved: Conduct end-to-end investigations according to business guidelines to an appropriate outcome, including reporting back to stakeholders on completion with outcomes Assess and review preliminary investigations undertaken by Loss Prevention Advisors, providing advice and guidance or taking on complex cases Guide and mentor key stakeholders in developing and implementing appropriate prevention methodologies, including recommendations from completed investigations Identify current and future risks to the business and produce workable solutions to focus on risk reduction and crime prevention Coach, mentor and guide the Loss Prevention team as needed across the process Who we’re looking for: You will be experienced across a similar environment, ideally having dealt heavily with investigations. You may have come from a background within retail, HR or law enforcement and will bring excellent skills in understanding the complexities of loss prevention. You’ll be highly analytical, able to problem solve and make decisions across appropriate outcomes as well as well adept at interviewing to ensure a thorough investigation is completed. You’ll be comfortable taking the lead on complex investigations and utilising your knowledge across the legislative landscape, whilst also understanding your obligations within your role. You’ll need: Previous experience in a similar role, with strong experience in conducting investigations, preferably within retail or law enforcement University Graduate and/or Professional Certificate or equivalent Strong understanding and application of relevant New Zealand legislation Demonstrated proficiency in statement taking, evidence gathering and brief/document preparation Ability to lead others, coach, mentor and train other team members on Loss Prevention Great communication skills as well as the ability to build relationships with a variety of stakeholders across the business This role will be predominantly based out of our Support Office location and require travel between store locations across NZ. A vehicle is provided, so a valid driver’s licence is essential. Nau mai, haere mai - you’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. Join us in shaping a workplace that celebrates all voices, perspectives, and contributions and reflects the communities we serve across Aotearoa. We value te reo Māori and tikanga Māori, and we respect the whenua we do business on. Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.co.nz. Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes. About Us Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand. "We're building the best ... our team makes it happen". At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.