About

• Are you a highly organised self-starter who can take the initiative?
• Do you have proven experience in customer service and office administration?
• Have you got the ability to remain calm under pressure while working to a very high standard of accuracy?
• Kōrero mō te tūranga - About the role
• Te Herenga Waka - Victoria University of Wellington is currently recruiting a Mata Ahupae - Programme Administrator, Geography to join Te Kura Tātai Aro Whenua - School of Geography, Environment and Earth Sciences team on a permanent, full-time contract. This role makes a significant contribution to the administrative support structure within the school.

Key responsibilities

• Provide accurate and timely administrative and operational support to staff and school management in the areas of undergraduate/postgraduate programmes, advising on changes to postgraduate policy and processes and executive assistance to school committees including minute taking.
• Provide dedicated administrative support for the school, particularly for the programmes encompassing Geography, Environment and Development Studies.
• Assist in updating and maintaining the school’s website including undergraduate and postgraduate material, marketing and staff material, seminar information and ensuring available online documents are up to date.
• Provide a client-focused approach to current and prospective student needs, both external and internal, answering queries and giving information on courses to ensure that all current and prospective students are responded to in a professional and responsive manner.
• Ō pūmanawa - About you
• You will be a motivated, customer-focused individual who can take the initiative, and provide excellent administration support. To thrive in this role, you will have an excellent manner with people, strong attention to detail, and self-management skills. This role is busy, challenging, extremely rewarding and interesting for the individual with the right temperament.
• You will be a highly organised self-starter and natural relationship builder, who relishes working autonomously as well as contributing positively to a high-performing team. You will need effective time management and forward planning to balance deadlines and maintain a high standard of service to both students and staff. You will have the ability to remain calm under pressure and thrive working with a diverse range of stakeholders.

Key requirements

• Proven experience in customer service and office administration.
• Excellent written and oral communication skills.
• Intermediate skills in MS Word, Excel and Outlook.
• Proven ability to work to a very high standard of accuracy.
• Proven ability to work to deadlines.
• Excellent interpersonal skills and relationship building.
• Role Description: Click here to see further information, including salary details.
• If this link is not available, click 'apply' to view this on the University career's page.
• Close date for vacancy: 11 January 2026.
• Contact details for vacancy: If you have any questions regarding this role, please get in touch with Belinda Behle, School Manager (belinda.behle@vuw.ac.nz).
• How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter.
• We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date.