About

About the role As the Key Account Manager for Belron NZ, you’ll be responsible for maintaining and growing a customer portfolio within the markets we operate to achieve our wider commercial objectives. This is primarily a relationship management role responsible for managing the insurance portfolio · of Smith&Smith® insurance accounts. Location: Our Support Office at 1 Carmont Place, Mount Wellington, Auckland 1060 Hours: 40 hours per week What we’re looking for Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software (e.g. Dynamics CRM) and MS Office (particularly MS Excel) Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Sound working experience and/or understanding of insurance sector. Excellent listening, negotiation and presentation abilities Strong interpersonal, persuasive, and conflict-resolution skills. Effective communication skills which are clear, fluent, concise and appropriate and encourages feedback as appropriate. Produces written communications which are clear, fluent, concise and jargon-free, and are readily understood by intended recipient(s) Able to identify alternative solutions, recognise the impact of those alternatives, and determine solutions, which result in the best outcome. Able to demonstrate awareness of own personal strengths and areas of development, understands the impact of these on others, and takes action to modify own behavior accordingly. What we offer Training – Work with leaders who support, encourage, and help you grow. Full training and ongoing support to develop your knowledge, confidence and experience. Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down. Rewarding you – Access a fantastic rewards programme with discounts and vouchers at over 70 New Zealand retailers—from groceries and fashion to travel and entertainment. $200 annual wellbeing fund – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day. Birthday leave – Take a paid day off during your birthday month. Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family. Give back to your community – Take a paid day each year to volunteer and make a difference in your local area. Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world. About us – Belron New Zealand (Smith&Smith®, Laser® and Exceed®) Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees. Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® Plumbing and Electrical, and Exceed®. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser®® is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware. At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Platinum 2024 EcoVadis Sustainability Rating – putting us in the top 1% of global companies for social, environmental, and ethical performance. If you’re interested in learning more or want to apply for the role, click Apply Now. Didn't find the right job? Upload your CV/resume for ongoing consideration! Belron® New Zealand is the holding company comprised of Smith&Smith, Laser® Plumbing & Electrical, and Exceed® Window & Door Repairs. Smith&Smith® is part of Belron® Group, the world's leading vehicle glass repair, replacement and recalibration group with annual revenues of EUR 3.7B and 30,000 employees active in 40 countries across 6 continents, providing service with real care. With the group’s commitment to solving customer problems, Belron® welcomed Laser® Plumbing & Electrical (2018) and Exceed® Window & Door Repairs (2021) into the New Zealand Whānau. Laser provides plumbing and electrical services to residential and commercial customers throughout New Zealand, and Exceed are the country’s window and door repair specialists. --