E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi.

Do you thrive in an environment with lots of people contact and excel at providing exceptional customer service? If this sounds like you, join us!

About the role | Ko te mahi nei

The Inspections Support team is responsible for supporting the building inspection function and we need an outstanding administrator to deliver effective, timely scheduling for the customers and our inspectors, and provide first-class administrative support to manage inspection and construction documentation. You will communicate with customers via phone, email, and letters, and will carry out data entry and file updates, with the flexibility to deal with any ad-hoc service needs.

About you | Ko Koe Tēnei

Critical to your success will be your strong customer service and attention to detail. You'll be adept at solving problems, using your initiative to think of solutions and sharing relevant information with your team. Your experience will include:

• At least 3 years in an office administration or call centre role.
• Skills in Microsoft Office applications (Word, Excel, Outlook).
• Working with databases, with formal training or equivalent experience.
• Experience with building services would be an advantage but is not a requirement.

What's in it for you? He aha ngā hua ki a koe?

We're a fun, dynamic team so you'll be a team player who enjoys a collaborative approach within a supportive environment. Working at the Christchurch City Council you will also enjoy:

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

This is a busy, varied and rewarding role with a real sense of purpose so if you take pride in your work and want a sense of achievement in your abilities, we look forward to hearing from you.

Additional Information | Ko ētahi atu kōrero:

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz

Hours of work - 37.5 - 40 hours per week
Position - Permanent
Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices
Salary - The salary band for this position goes from $67,635 to $75,150 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.