About

• About Docuvera
• We’re on a mission to help the life sciences industry harness the power of digital innovation, accelerating their ability to get their life changing products to market faster, and enabling them to raise the bar for safety, quality, and care.
• Docuvera is used by some of the world’s largest organizations to enable reuse, reassembly and multiformat consumption of mission critical content. Our platform empowers life sciences organizations to drive digital transformation through efficient, compliant, and multiformat content creation. They leverage a component first approach where content is broken down, easily assembled into documents, and reused across their organization.
• Headquartered in Wellington, New Zealand, our distributed team work across New Zealand, Asia, the UK, Europe and the United States, with customers throughout the world. As of May 2025, we are now a member of the cormeo family of companies.

• The part you'll play
• The Head of AI Technology leads the development, deployment, and governance of artificial intelligence solutions across the organisation for the Docuvera technology team.
• This role ensures the underlying architecture, governance, and technical direction are coherent, secure, and aligned to enterprise-wide AI strategy. Working closely with other AI functions, this role serves as the technical cornerstone of Docuvera’s AI ecosystem. It partners with the Internal AI Enablement role, which focuses on empowering teams with AI tools, workflows, and skills to enhance productivity and delivery. It also collaborates with the Product AI function, which embeds AI capabilities into customer-facing products and solutions.
• It is responsible for shaping the AI strategy, ensuring ethical and scalable implementation, and delivering AI-powered products and platforms that drive business innovation and efficiency. It requires delivering outcomes at pace, balancing speed with strategic insight, to drive initiatives that are both rapid and robust. They will identify opportunities, implement scalable AI solutions, and iterate quickly, influencing stakeholders and translating complex AI concepts into actionable strategies that enhance Docuvera's technological and product capabilities.

• What you'll focus on
• AI Solution development and delivery
• Maintain full accountability for the AI technology function.
• Lead and oversee the design, development, and implementation of AI models, algorithms, and platforms.
• Lead the strategic design, development, and deployment of AI capabilities within the Docuvera product suite, driving innovation across document intelligence, semantic search, and workflow automation
• Collaborate cross-functionally with engineering, product, and compliance teams to embed AI into the SDLC, enabling squad-level experimentation, safe deployment, and measurable business impact
• Establish best practices for AI observability, performance benchmarking and monetization
• Monitor AI system performance, manage risk, and proactively address bias, security, and reliability concerns
• Ensure documentation, reproducibility, and transparency in all AI projects
• Ensure AI systems integrate seamlessly with existing technology infrastructure.
• Drive innovation in AI applications across products, operations, and customer experiences.
• Ensure AI solutions are robust, interpretable, scalable, and maintainable
• Strategic leadership
• Alongside the CTO, define and execute the AI technology roadmap in alignment with business and product strategy, balancing rapid prototyping with production-grade reliability, and continuously scanning the horizon for emerging techniques
• Establish AI best practices, governance frameworks, and standards to ensure ethical, secure, and scalable AI deployment.
• Evaluate emerging AI technologies and trends to maintain a competitive advantage
• Own the AI technology roadmap and contribute to product strategy, and business planning discussions
• Influence the business to drive rapid, strategic initiatives into actionable business impact
• Identify and mitigate technical, security and people risks, ensuring resilience, strong performance, and security of systems and teams
• Alongside other AI workstreams, develop and enforce AI ethics policies, data governance standards, and compliance with regulatory requirements
• People Leadership
• Lead, mentor, and develop a high-performing team
• Build and sustain a strong, collaborative culture rooted in innovation and accountability
• Promote knowledge sharing, documentation, and team learning practices
• Drive continuous improvement through coaching and feedback, proactively addressing challenges or growth areas to support individual and team success
• Manage team performance and administrative responsibilities with consistency and care
• Champion the adoption of industry leading development and AI practices across Technology
• Help to champion internal enablement initiatives to upskill engineers, including in AI-assisted workflows, fostering a culture of experimentation, high quality with measurable impact
• Collaboration and stakeholder management
• Partner with the Tech SLT to have an aligned strategy and approach to team performance, harmonising practices to ensure clarity and efficiency
• Own the AI technology roadmap, balancing rapid prototyping with production-grade reliability, and continuously scanning the horizon for emerging techniques in prompt engineering, fine-tuning, model distillation, and graph-enhanced inference
• Partner with the Head of Engineering to align their roadmap and priorities
• Work in close collaboration with Product and other business teams to identify AI opportunities and requirements and effectively deliver on product roadmap priorities
• Translate complex AI concepts into clear business solutions and communicate technical trade-offs
• Work with external AI vendors, research institutions, and technology partners as needed

• What you'll bring to the role
• We're looking for a mix of these key skills, experience and knowledge
• Key experience and background
• 10+ years in software development, with 3+ years in AI leadership or senior technical roles
• Proven track record of delivering AI-driven products or platforms at scale
• Ability to balance strategic leadership priorities and team leadership responsibilities
• Has been in positions with a high level of accountability, focused on moving at pace to deliver outcomes
• Familiarity with AI ethics, regulatory standards, and responsible AI practices
• Strong expertise in machine learning, deep learning, NLP, computer vision, and other AI technologies
• Experience with risk management, continuous improvement and compliance requirements
• Delivery and execution
• Experience in SaaS, enterprise software, or digital transformation environments
• Experience managing external AI vendors, research collaborations, or cross-functional initiatives
• Strong experience with AI frameworks and libraries
• Deep understanding of data pipelines, cloud computing, and scalable AI infrastructure
• Proven ability to understand and manage customer or other stakeholder’s needs with the capacity and ability of the team to deliver
• Excellent project management skills with the ability to oversee multiple concurrent initiatives
• Strong problem-solving and decision-making ability, balancing speed with quality
• Familiarity with agile software development practices
• Shows a deep technical understanding combined with tactical leadership skills
• Effective communicator who can translate technical concepts into clear business language
• Strategic leadership
• Proven ability to define and execute an AI engineering strategy aligned with business objectives
• Excellent problem-solving, prioritization, and decision-making skills
• Understands how to utilise AI best practices, governance frameworks, and standards to ensure ethical, secure, and scalable AI deployment
• Strong stakeholder management, influencing, and relationship-building skills
• People and team leadership
• History of building, leading, and mentoring teams, particularly in engineering
• Skilled at empowering and guiding engineers, willing to engage with technical challenges when needed, to ensure smooth and effective delivery of the function
• Experience or familiarity with coaching, talent development, performance management, and succession planning frameworks and processes
• Understanding of team dynamics and how to create psychologically safe, high-performance culture

• You’ll have these certifications or qualifications
• College or university degree preferred but not required
• Relevant professional certifications are advantageous.

• We value these qualities and attributes in our people
• How our people do their work is just as important as what they do. The qualities we value guide how we show up every day, shaping a culture grounded in progress, integrity, and shared success.
• They are encapsulated into 6 words: Striver, Trailblazer, Elevator, Shapeshifter, Torchbearer and Steward.

• As a Striver, you focus on what really matters, driving results, not chasing perfection. You use your time wisely and make smart, impactful choices. As a Trailblazer, you’re naturally curious and proactive, taking ownership, looking for better ways to do things, and pushing ideas forward. As an Elevator, you lift others up. You listen, collaborate, and give credit where it’s due, seeking feedback and turning it into growth. As a Shapeshifter you adapt with positivity and calm. Change doesn’t throw you off; you help others find clarity and momentum through it. As a Torchbearers, you lead with initiative and accountability, owning your work, communicating early, and doing what’s best for the team. And finally, as a Steward, you bring steadiness and purpose. You unite people around shared goals and lead by example, with professionalism, optimism, and integrity.

• The impact you'll make
• Success in this role means establishing a robust, scalable, and strategically aligned AI technology ecosystem that accelerates innovation across Docuvera. The Head of AI Technology will deliver a coherent architecture, strong governance, and secure foundations that enable rapid development and deployment of AI solutions. They will translate emerging AI capabilities into tangible business outcomes, partnering seamlessly with Internal AI Enablement and Product AI to ensure consistency, efficiency, and shared technical direction. Success is demonstrated through the delivery of high-impact AI products and platforms, the ability to move quickly while maintaining quality and ethical standards, and clear influence on enterprise-wide strategy. Ultimately, this leader will elevate Docuvera’s AI maturity—driving measurable improvements in productivity, product capability, and competitive advantage through thoughtfully designed, scalable AI technology.

• Why should you join us?

Where to start! As a distributed, global team, we operate a high trust environment and we truly walk the talk. We give our people the tools, flexibility, autonomy, and encouragement they need to thrive. Here’s what that looks like in practice

• Work your way. We’re digital-first and fully flexible, with asynchronous work as the norm. Our New Zealand offices in Wellington and Palmerston North are always open; come for the snacks, drinks and table tennis, stay for the great people and connection.
• Pride in what we do. There's nothing like joining a tech scale-up that's highly regarded on the world stage where what we do makes a tangible difference in the world.
• Modern tools that work for you. We use the latest systems, including AI, to make work smarter.
• Space to grow. You’ll have access to learning and development resources, plus dedicated tools-down time for personal growth.
• Time to recharge. In New Zealand, enjoy an extra week of paid leave; time off over Christmas, and your birthday off. In the U.S., we offer unlimited PTO and funded health benefits, including dental and medical.
• A close-knit global team. You’ll be part of a dedicated, collaborative community that stays connected no matter where you’re based.

• Keen to know more?
• Please also feel free to check out the careers page for more information about working with us and follow us on LinkedIn to check out what we've been up to recently.

• Key information about our recruitment process
• If there’s anything we can do to make our recruitment process more inclusive or accessible for you, please let us know. We’re happy to accommodate where we can.
• Our process usually includes at least two online interviews, each about an hour long, with different members of our team. If we can do them in person then we will. Some roles may also include a technical exercise to help us understand your approach and skills.
• We’ll also ask for at least two professional references and complete a background and/or verification check.
• We’ll keep applications open until we find the right person, and we’ll keep you updated along the way.
• For recruitment agencies: we work with a select group of preferred partners, so please don’t send unsolicited CVs as we won’t be able to consider them.