About

• At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
• Step into a role where strategy meets innovation. As Data Decisioning & Websites Manager, you’ll shape how data powers personalised experiences across IAG NZ’s digital channels. From defining frameworks to optimising websites for AI and SEO, you’ll lead initiatives that transform customer journeys. If you’re passionate about using data to create smarter, seamless online experiences, this is your chance to make a lasting impact.
• This is a permanent full-time role based in multiple locations across Aotearoa New Zealand.
• Ngā Mahi Hei Whakatutuki Māu | What You'll Do
• Develop and lead a data decisioning framework that drives personalisation across web, app, CRM, and media channels.
• Set and execute NZ’s web strategy, aligning with digital, brand, and customer ambitions.
• Champion a test-and-learn culture, leveraging insights to optimise UX and content performance.
• Collaborate with data, Martech, and digital teams to ensure robust data collection, integration, and governance.
• Oversee website operations, managing content production, feature development, and compliance processes.
• Utilise AI tools and emerging technologies to reimagine digital customer journeys and accelerate innovation.
• Ōu Pūkenga me ōu Wheako | What You'll Bring
• Experience in data decisioning, personalisation, or strategic digital transformation.
• Strong analytical capability and comfort with data-driven tools and insights.
• Proven ability to lead cross-functional initiatives and deliver measurable outcomes.
• Exceptional communication and stakeholder engagement skills to influence and inspire.
• A growth mindset and passion for creating customer-centric digital experiences.
• Relevant qualifications or certifications (e.g., ITIL, Agile, Lean Six Sigma) are a plus.
• Tā Mātau ki a Koutou| What We Offer
• Boosted KiwiSaver with 4% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• *employment type eligibility criteria apply
• Applications close: Sunday 11 January 2026 9:59PM NZDT
• Tā Mātau Ratonga Tautoko | Adjustments & Support
• If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@iag.co.nz for a confidential conversation.
• He pitopito kōrero anō mō mātau | More About Us
• As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.