About

Customers rely on environments that are safe, compliant and ready to perform. Their priorities are continuity, efficiency and the experience of the people who use their spaces every day. These needs shape how we deliver facilities management in essential and often complex settings. OCS delivers Facilities Management, Hard Services, Soft Services, Energy Services and Catering through scalable, in-country self-delivery teams that adapt to operational risk, regulatory needs and estate complexity. Delivery can be a single specialist service, a coordinated bundle or an integrated model with clear accountability and consistent standards. The focus is on outcomes. The Best Service Excellence Framework reflects what matters most to customers: Compliance, Optimisation, Continuity and Experience. Aligning to these standards helps organisations maintain assurance, strengthen performance and create environments that operate without disruption, enabling the Best Outcomes to happen. A Human-Inspired, Data-Informed, Technology-Powered approach strengthens performance and resilience. Advanced insight, automation and connected systems support colleagues and give customers the clarity and confidence to operate effectively in the most complex environments. Colleagues support government, healthcare, retail, manufacturing, energy, education, defence, transport, life sciences, technology and destinations. Their expertise helps organisations maintain safe, productive environments that support people and protect operations. TRUE Values guide behaviour every day. As the foundation of our People and Culture platform, Trust, Respect, Unity and Empowerment shape how colleagues communicate, solve issues and uphold standards in ways that support customers and end users. OCS exists to make people and places the best they can be. By focusing on what matters most, the business delivers Best Outcomes for colleagues, customers and communities.