• Develop Salesforce mock-ups and supporting materials for implementation.

• Draft essential communications based on the new design to support implementation activities.

• Map and document business processes and create comprehensive user guidance and FAQs.

• Maintain and manage project documentation on platforms like Confluence.

• Define all data collection and management requirements for measuring support effectiveness.

• Establish necessary data governance, privacy, and security standards.

• Collaborate with IT/Data teams to design architecture and storage solutions.

• Define requirements for reporting and dashboards to enable key insights and trend analysis.

• Create user-friendly operational guidelines, step-by-step instructions, and FAQs for schools and regional curriculum advisers.

Key Capabilities & Experience

• Proven BA Experience: Demonstrated experience in business process analysis, improvement, and successful project delivery, preferably in complex or multi-stakeholder environments.

• Analytical & Problem-Solving: Strong ability to design and implement practical solutions, informed by data.

• Process Mapping Expertise: Confident in process mapping and documenting procedures.

• Data-Driven: Experience defining data collection requirements, governance standards, and establishing reporting needs.

• Communication & Collaboration: A confident communicator able to build consensus, drive change, and influence outcomes across diverse groups.

• Adaptable & Resilient: Strong organisational skills with a proven ability to manage multiple priorities and deadlines while remaining adaptable and resilient in an ambiguous or changing context.

Why Join Us?

This is a chance to make a tangible impact on critical educational support initiatives. You will work as part of a great team, facing interesting challenges in a difficult operating context to deliver meaningful outcomes.

For further information please contact me at charles.avery@randstaddigital.co.nz

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.