About

• Company Description
• Waipapa Taumata Rau | The University of Auckland
• The University of Auckland is Aotearoa’s leading university with 9,000 staff supporting more than 46,000 students to achieve their ambitions. As one of New Zealand’s most enduring brands, the University leads the way in teaching excellence and research positively impacting the lives of its people, communities and society at large.
• The English Language Academy (ELA) is the University of Auckland’s dedicated English language school, delivering high-quality programmes that support students on their pathway to tertiary study. ELA plays a key role in enhancing the University’s international reputation through excellence in teaching and student experience.
• Job Description
• Te Whiwhinga mahi | The opportunity
• We have an exciting opportunity for an Accommodation Coordinator to join the English Language Academy (ELA) team. In this role, you will ensure an exceptional experience for students staying in ELA-organised homestay and university-managed accommodation.
• You will manage the end-to-end accommodation process, including recruiting and supporting homestay families, placing students in suitable accommodation, and maintaining accurate records in our Student Management System. The role also involves liaising with the Student Services team to ensure student well-being, coordinating airport transfers, and building strong relationships with homestay families and external partners.
• This is a varied and rewarding position where your organisational skills and attention to detail will directly contribute to creating a safe, welcoming, and culturally sensitive environment for our international students.
• The salary range for this role is $65-70,000 per annum, depending on experience and qualifications.
• For more detailed information on the role accountabilities and requirements, please review the Position Description.
• He kōrero mōu | About you
• You will be an organised and proactive coordinator who enjoys working in a fast-paced environment and delivering excellent service. You have strong administrative skills, great communication, and the ability to build positive relationships with students, families, and colleagues.

Essential

• NCEA Level 3 or equivalent
• At least two years’ experience in administration or coordination roles
• Experience with database and document management
• Excellent organisational and time management skills
• Strong written and verbal communication skills
• Cultural awareness and empathy for international students
• Ability to work collaboratively and maintain a calm, professional approach under pressure

Preferred

• Previous experience in international education
• Familiarity with the Education Code of Practice 2021
• Experience with CLASS Student Management System
• Ability to speak a second language
• What we offer | Ngā āhuatanga kei a mātou
• We offer you more than just a job. We offer you the opportunity to be part of a dynamic, world-class educational institution.
• We provide benefits and support throughout your career to help you develop and grow.
• In addition, we offer career development programmes, discounted car parking, on-site childcare options, leisure and recreation facilities, and a number of other discounted products and services.
• For more information, please visit Staff Benefits.
• Hear more about making Worlds of Difference in your career at the University, our partnership with Māori, our Te Ao Māori principles, our impact, our staff and life in Auckland on our careers website
• Additional Information
• Me pēhea te tuku tono | How to apply
• Applications should be submitted online, before the closing date of Sunday 14th December to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
• Please note we are happy to answer your questions, but we do not accept applications by email.
• Equity
• The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz